New strategy supports choice in aging
A new strategy has been launched that is designed to help people age with the support they need.
ACH Group devised the Shaping Tomorrow, Together strategy to deliver on the vision of Good Lives for Older People.
“Shaping Tomorrow, Together positions ACH Group at the forefront of aged care in Australia. Partnering with customers, building connections to support people to age the way they want, how they want,” said Imelda Lynch, Group Chair at ACH.
“Truly knowing people, taking the time to listen and understand what is important is at the heart of this strategy.
“I am confident that here at ACH Group we have the people and the plan to be leaders in aged care service delivery in South Australia.”
ACH Group CEO Linda Feldt has spent the past three months presenting the Shaping Tomorrow, Together strategy to the workforce across 15 sites.
“Our people are the ones delivering timely and compassionate care every day to residents in aged care homes, customers in their homes and older South Australians in the community,” she said.
“It is vital that our hardworking people see how the work they carry out every day contributes to the overall strategic direction of the organisation. After all, they are central to supporting good lives for older people.
“We want our workforce to be empowered to get to know each customer and help them maintain genuine connections within the community as they age.”
ACH Group Residential Care Personal Trainer Julie Grundy said understanding ACH Group’s strategy for the coming years had been invaluable.
“It’s exciting to know about the big projects we have coming up, the innovations and how the work I do keeping residents strong and mobile fits in to that,” she said.
Feldt said work on the practical initiatives, timeframes and responsibilities of the strategy had begun and would soon begin rolling out across ACH Group.
The six key pillars of the Shaping Tomorrow, Together strategy are:
- Elevate customer voice.
- Deliver person directed care and living.
- Strengthen connected communities.
- Build one workforce.
- Provide full service aged care.
- Advocate good lives.
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