Virtual Visitors: Reduce Isolation and Increase Connections with Technology

Even prior to the pandemic, many aged care residents experienced loneliness, with up to 40 percent of individuals never receiving a visitor, according to Ken Wyatt, the former minister for aged care. Loneliness and social isolation have been linked to poorer health outcomes. Social isolation in older adults correlates to a higher risk for cardiovascular, autoimmune, neurocognitive and mental health problems like depression and anxiety, according to The Lancet.

While a hug or holding a loved one’s hand is irreplaceable, the ability to see a familiar face during a conversation may help bridge the gap for aged care residents during uncertain times.

Fostering connections with technology

Smartphones, tablets and web cameras represent convenient ways for aged care residents to connect with visitors virtually through apps and other platforms. While many older adults are tech savvy and can easily navigate the latest technology, others struggle to adapt to these digital tools.

Many residents have difficulty holding small devices or positioning them at a comfortable height for virtual conversations. Some solutions for positioning technology are cumbersome and take up valuable real estate in already crowded areas that must also accommodate medical equipment.

How to support virtual visitors

Many carts, tables and stands are available to support technology for virtual patient-family interactions. When considering options for your organisation, prioritise these features to support the best experience for aged care residents:

• Height adjustability: Easy adjustment ensures residents can position equipment at the proper ergonomic height for comfort and improved accessibility.
• Infection control: Open architecture designs with thoughtful cable management are often easier to clean, which promotes more frequent wipe-downs.
• Mobility: Lightweight carts and stands can roll anywhere for virtual conversations — the bedside, garden, visitor rooms and more, which gives choice and flexibility.
• Compact footprint: A small footprint allows carts, tables or stands to fit neatly in your facility without adding clutter or competing with important medical equipment.
• Quality: Look for professional-grade options that are built to last with documented cycle testing and competitive warranties that give you confidence in its safety and your investment.
• Versatility: Adaptable solutions can be used for virtual visitors, as well as telehealth consultations with a variety of specialists.

Ergotron’s broad portfolio of professional-grade healthcare solutions enable aged care residents to connect with virtual visitors while supporting their physical and mental well-being. Reach out to your local Ergotron representative for a consultation on Ergonomic Healthcare Solutions. Email: robin,[email protected] Mobile +61 421080303.

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